Frequently asked questions

Credit/Debit card, Apple Pay, Google Pay, Amazon Pay and Cash App Pay (all via Stripe), plus Crypto. We do not accept PayPal. Salty Shop never stores your card details — payments are processed by our payment partners.

Everything we sell is digital — keys, accounts and tokens get delivered to your inbox worldwide, no shipping involved.

It shows up on the confirmation page right after checkout and lands in your email receipt. Logged-in customers can also find every order under their account.

FiveM, ARC Raiders, Call of Duty, Fortnite and Counter-Strike 2. We also sell hand-made FiveM-ready, RedM-ready and fresh Steam accounts. Browse everything on the products page.

It varies per product. Fecurity products are kernel cheats. The rest are a mix of internal and external — every product page lists the type at the top.

One-time keys for a fixed duration (day, week, month, or lifetime where offered). Nothing auto-renews on your card — when your key expires, you come back and grab the next one.

Requirements vary per product and are listed on each product page. Reviewing them before purchase is your responsibility — incompatibility with your system isn't a refund condition per our Refund Policy.

No cheat provider can guarantee zero bans — anyone who says otherwise is lying. Per our Terms of Service, products are provided "as is" with no warranty against bans, detections or third-party action. Pair with a spoofer and a fresh account where it makes sense.

Every product page shows a live status badge — undetected, updating or beta — that reflects what the provider is currently reporting. We update statuses as soon as the brand does.

Discord is fastest — discord.gg/saltyshop, real humans, every day of the week. You can also email whysosalty@saltyshop.cc.

Yes. FiveM-ready Rockstar, RedM-ready Rockstar and fresh Steam accounts are produced in-house in small batches by the owner — no botted stock, no shared inventory.

Full access = you get the email, password and inbox access, so you can change credentials and keep the account long-term. Non-full access = token or login only — works until the account gets flagged, disabled or expires.

Bring your order ID to Discord and we'll replace it. Replacements are the default fix for genuinely defective items per our Refund Policy.

All sales are final. A replacement or refund is only considered when the product is provably defective on our end, the issue blocks basic advertised functionality, and you've followed troubleshooting with our support team. No refunds for incompatibility, user error, third-party updates, account bans or change of mind. Full terms on the Refund Policy page.

Don't. Filing a chargeback instead of contacting support is a Terms violation: access is permanently revoked, all future purchases are blocked, and your email, IP, device identifiers and payment method get blacklisted. Always reach out on Discord first — we fix real problems fast.

We collect your email, order/transaction info and standard technical logs (IP, browser, device) for delivery, support and fraud prevention. We never store card numbers and we do not sell or rent your data. Full breakdown on the Privacy Policy page.